Privacy Policy
This policy explains what SignalEdge collects, why it is needed, how it is protected and the choices available to you.
Information we collect
- Account information: email address, verification and password-reset events, account role and secure session records.
- Service information: account tier, watchlists, saved preferences, delivery choices and billing lifecycle records where applicable. SignalEdge Free is A$0; Trader is A$29 per month.
- First-party service measurement: a random browser identifier, page path, referring host, campaign tags, a bounded partner code where a referral link is used, and funnel events. A valid partner code is retained in the browser for up to 30 days. SignalEdge hashes browser and account identifiers before storage, does not place advertising pixels, and does not send passwords, card details, trading positions or email addresses into marketing measurement.
- Security and service records: bounded request metadata, authentication attempts, audit events and technical diagnostics used to prevent abuse and operate the service.
- Support correspondence: information you choose to send when requesting assistance.
How we use information
We use this information to create and secure accounts, deliver the selected service tier, understand which SignalEdge campaigns and approved referral partners lead to Free and Trader subscriptions, operate watchlists and opted-in notifications, respond to support, diagnose service failures, prevent fraud and comply with applicable obligations. We do not sell personal information or use account data to place trades.
Service providers and disclosures
Specialist providers may process limited information for hosting, transactional email and billing. Stripe handles payment details; SignalEdge does not receive or store full card numbers. Providers act under their own security and privacy terms. We may also disclose information where required by law, to protect users or the service, or as part of a legitimate business reorganisation.
Retention and security
Records are retained only for operational, security, accounting and legal needs. SignalEdge uses access controls, protected credentials, encrypted transport and append-only audit evidence, but no internet service can promise absolute security.
Your choices
SignalEdge honours the browser Global Privacy Control signal for first-party marketing measurement. You may change delivery preferences or unsubscribe from SignalEdge email, and may request access, correction or deletion where applicable through SignalEdge Support. Some records may need to be retained for security, dispute, accounting or legal reasons.